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We have plenty of support resources which can be accessed via this website. In many cases, your question may have already been asked by someone else previously, so if you haven't already, search for your product above and check the FAQs for that product. Otherwise, check out the following great places to start.


Knowledge Base

A growing list of frequently asked questions and solutions to common issues relating to CleverProducts. All you need to get started is the type or model of your CleverProduct.

Downloads & Drivers

Get the essential downloads for your CleverProduct. All you need to get started is the type or model of you CleverProduct and the name of operating system you are using.

Email Support

If you can't find the information you need to solve your issue, submit a support case and our experts will assist you with anything you need. You can also view the status of your existing cases.

Learn more about support cases.


Video Tutorials

We have a wealth of video tutorials to help you make the most of your CleverProducts.

Find them in the Knowledge Base or visit our YouTube channel.

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Announcements

March 30, 2021

The recent update to chrome os version 89.0.4389.95. has introduced an incompatibility issue that stops clevershare from working as expected.

For now please complete the following

Open the Clevershare application on the Clevertouch display, and then please follow the instructions below:

  1. Open the “Menu”, which is below the 6 digit code
  2. Press on “settings”
  3. Then allow "Chromecast and Airplay support"
  4. After this has been completed, Please then fully restart the display
  5. You should then be able "cast" to the display using the native application

Please raise a support case if you continue to experience issues

September 24, 2020

The recent apple update has caused a compatibility issue with our Clevershare application. Unfortunately, due to the short notice apple released IOS14, we did not have any time to optimise our application.

This is now underway, and an OTA update will be released asap

Change Log

April 5, 2018

Clevertouch

Please check out the updated version of the Clevertouch Network Requirements documents, it now includes details for our new Clevershare 2nd Generation solution.

October 15, 2017

Clevertouch

Please check out the new support content on each series of products by Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers sections.

See Full Change Log