Need some help?
You're in the right place.

We have plenty of support resources which can be accessed via this website. In many cases, your question may have already been asked by someone else previously, so if you haven't already, search for your product above and check the FAQs for that product. Otherwise, check out the following great places to start.

Email Support

If you can't find the information you need to solve your issue, submit a support case and our experts will assist you with anything you need. You can also view the status of your existing cases.

Learn more about support cases.

Video Tutorials

We have a wealth of video tutorials to help you make the most of your CleverProducts.

Find them in the Knowledge Base or visit our YouTube channel.


August 27, 2021

Clevertouch Support is unavailable on Monday the 30th of August due to a UK Public Bank Holiday.

We will reply to all support cases and messages on our return Tuesday the 31st of August.

August 26, 2021

We have just released an OTA update for the 65” Impact display

The 75” and 86” will be released on the 27th of August

This update provides an updated WIFI Driver for improved connectivity to WIFI 6 Access points

Please raise a support case if you experience any issues

Change Log

April 5, 2018


Please check out the updated version of the Clevertouch Network Requirements documents, it now includes details for our new Clevershare 2nd Generation solution.

October 15, 2017


Please check out the new support content on each series of products by Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers sections.

See Full Change Log