Need some help?
You're in the right place.

We have plenty of support resources which can be accessed via this website. In many cases, your question may have already been asked by someone else previously, so if you haven't already, search for your product above and check the FAQs for that product. Otherwise, check out the following great places to start.

Email Support

If you can't find the information you need to solve your issue, submit a support case and our experts will assist you with anything you need. You can also view the status of your existing cases.

Learn more about support cases.

Video Tutorials

We have a wealth of video tutorials to help you make the most of your CleverProducts.

Find them in the Knowledge Base or visit our YouTube channel.


June 18, 2020

Testing with Clevershare 2 with MacOS Catalina 10.15.5 - please see this link to view our findings:

June 3, 2020

MDM Device ID Unknown

Please follow the below steps to rectify this.

  1. Go to the "Settings" app
  2. Scroll down to "Apps"
  3. Scroll to the left so you find the "All" apps tab
  4. Find the Clevertouch MDM app
  5. Go to "Storage"
  6. Then you can find the "Clear Data" option – press this

Change Log

April 5, 2018


Please check out the updated version of the Clevertouch Network Requirements documents, it now includes details for our new Clevershare 2nd Generation solution.

October 15, 2017


Please check out the new support content on each series of products by Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers sections.

See Full Change Log