Need some help?
You're in the right place.

We have plenty of support resources which can be accessed via this website. In many cases, your question may have already been asked by someone else previously, so if you haven't already, search for your product above and check the FAQs for that product. Otherwise, check out the following great places to start.

Email Support

If you can't find the information you need to solve your issue, submit a support case and our experts will assist you with anything you need. You can also view the status of your existing cases.

Learn more about support cases.

Video Tutorials

We have a wealth of video tutorials to help you make the most of your CleverProducts.

Find them in the Knowledge Base or visit our YouTube channel.


September 6, 2018

New Status feature now on our Support Site

We will be using this new Status feature as a way to quickly inform our customers when a key service for our products are not functioning as it should and why.

We of course hope that these stay green at all times!!

August 24, 2018

Clevertouch Support will be closed on Monday 27th August 2018 due to a UK national holiday

Please submit your support request as normal by using the 'Start A New Case' button lower down on this web page, we will attend to your request as soon as we come back on Tuesday 28th August 2018 @09:00am BST.

Change Log

April 5, 2018


Please check out the updated version of the Clevertouch Network Requirements documents, it now includes details for our new Clevershare 2nd Generation solution.

October 15, 2017


Please check out the new support content on each series of products by Clevertouch, which can be found via the Knowledge Base and Downloads & Drivers sections.

See Full Change Log